Warranty conditions

Company ALEX Sp. z o.o. with headquarters in Kleosin, Zambrowska 4a Street, hereinafter referred to as a “guarantor” warrants own products under the following conditions:

Exploitation of a car fitted with an LPG installation must include the additional services concerning:

  • adjustment of a gas installation every 15 000 km or once a year due to low settings stability,
  • changing spark plugs every 15 000 km,
  • cleaning LPG reducer every 30 000 km,
  • changing gas and air filters every 15 000 km,
  • if a car is not equiped with hydraulic regullations of valve position tolerance it is advisable to check the valve tolerance every 15 000 km

Exploitation of a car fitted with an LPG installation, which was designed to be powered only with liquid fuel and did not go through the above mentioned additional sevices might suffer from the following:

  • increased wear of engine parts (cylinders, pistons, piston rings, valves etc.) as a result of working in an environment with lower lubrication, higher temperature and sulphation;
  • increased and faster wear of exhaust system due to higher temperature of fumes and its higher sulphation;
  • greater possibility of manifold damage (faster burning due to higher temperature of fumes and accelerated process of clugging due to higher sulphur content).

LPG SHARK Reducer 1200 mbar / 1500 mbar

  1. Warranty period: 24 months from the purchasing date (maximum 30 months from the date of production included in the serial number on the body of a reducer) or 50 000 km.
  2. Elements defective by fault of the manufacturer are repaired or exchanged for the new ones.
  3. The elements of a reducer that are damaged as a result of dirt, elements that have worn out, as well as elements with which unauthorized persons have interfered are not covered by warranty.

LPG TURBOT Reducer 1200 mbar / 1500 mbar

  1. Warranty period: 24 months from the purchasing date (maximum 30 months from the date of production included in the serial number on the body of a reducer) or 50 000 km.
  2. Elements defective by fault of the manufacturer are repaired or exchanged for the new ones.
  3. The elements of a reducer that are damaged as a result of dirt, elements that have worn out, as well as elements with which unauthorized persons have interfered are not covered by warranty.

Solenoid valve LPG-MAX

  1. Warranty period: 24 months from the purchasing date (maximum 30 months from the date of production included in the serial number on the body of a reducer) or 50 000 km.
  2. Elements defective by fault of the manufacturer are repaired or exchanged for the new ones.
  3. The elements of a solenoid that are damaged as a result of dirt, elements that have worn out, as well as elements with which unauthorized persons have interfered are not covered by warranty.

Multivalve OCTOPUS

  1. Warranty period: 24 months from the purchasing date (maximum 30 months from the date of production included in the serial number on the body of a reducer) or 50 000 km.
  2. Elements defective by fault of the manufacturer are repaired or exchanged for the new ones.
  3. The elements of a multivalve that are damaged as a result of dirt, elements that have worn out, as well as elements with which unauthorized persons have interfered are not covered by warranty.

LPG/CNG ALEX Rail 001 Injection Rail

  1. Warranty period: 24 months from the purchasing date (maximum 30 months from the date of production, which is included in the serial number on the body of an injection rail) or 20 000 km.
  2. Elements defective by fault of the manufacturer are repaired or exchanged for the new ones.
  3. The elements of an injector rail that are damaged as a result of dirt, elements that have worn out, as well as elements with which unauthorized persons have interfered are not covered by warranty.

LPG/CNG Barracuda Injectors

  1. Warranty period: 24 months from the purchasing date (maximum 30 months from the date of production, which is included in the serial number on the body of an injector).
  2. Warranty period: 100 000 km from the installation date if not passed the warrany period included in point 1.
  3. Elements defective by fault of the manufacturer are repaired or exchanged for the new ones.
  4. Warranty condition: providing the document confirming regular periodical checkup of the installation.
  5. Warranty does not cover:
  • Damages as a result of dirt caused by poor quality LPG/CNG fuel (It is recommended to use cyclone filters or filters with fiber glass or polyester cartridge).
  • Damages caused by improper sellection of voltage parametres.
  • Damages caused by flooding, lubricating.
  • Damages caused by using cleaning liquids including esters,alkohols and their derivatives, solvents, derust and other cleaning and washing substances.
  • Elements that have worn out, caused by interferance of unauthorized persons and mechanical damages.

Filter Ultra 360°

  1. Warranty period: 24 months from the purchasing date (maximum 30 months from the date of production, which is included in the serial number on the body of a filter)
  2. Elements defective by fault of the manufacturer are repaired or exchanged for the new ones.
  3. Warranty does not cover mechanical damages of filters, elements that have worn out, as well as elements with which unauthorized persons have interfered

LPG/CNG OPTIMA Eco-Tec and OPTIMA Pro-Tec Controller

  1. Warranty period: 24 months from the date of installation (maximum 30 months from the date of production, which is included in the serial number on the body of a controller).
  2. Elements defective by fault of the manufacturer are repaired or exchanged for the new ones.
  3. Controllers damaged as a result of flooding, incorrect assembly, as well as controllers with which unauthorized persons have interfered are not covered by warranty.

LPG/CNG OPTIMA Eco+ Controller, OPTIMA nano, OPTIMA EXPERT

  1. Warranty period: 24 months from the date of installation (maximum 30 months from the date of production, which is included in the serial number on the body of a controller).
  2. Elements defective by fault of the manufacturer are repaired or exchanged for the new ones.
  3. Controllers damaged as a result of flooding, incorrect assembly, as well as controllers with which unauthorized persons have interfered are not covered by warranty

Pressure sensor OPTIMA

  1. Warranty period: 24 months from the date of installation (maximum 30 months from the date of production).
  2. Elements defective by fault of the manufacturer are repaired or exchanged for the new ones.
  3. Warranty does not cover mechanical damages, damages caused by flooding, dirt, elements that have worn out, as well as elements with which unauthorized persons have interfered

Interface with Optoisolation AEB + OPTIMA

  1. Warranty period: 24 months from the date of installation (maximum 30 months from the date of production).
  2. Elements defective by fault of the manufacturer are repaired or exchanged for the new ones.
  3. Warranty does not cover mechanical damages, damages caused by flooding, dirt, elements that have worn out, as well as elements with which unauthorized persons have interfered.

Warranty does not cover the following services:

  1. Cleaning injectors damaged as a result of dirt.
  2. Repairing elements with passed warranty period (when agreed, they could be repaired at the customers’ expense according to the guarantor pricelist).

Cost of transport

In case of non-warranty services, the complainant is chared for transportation, in other cases the cost of transport will be covered by the guarantor.

Company ALEX Sp. z o.o. is not responsible for damages caused by poor quality LPG/CNG fuel.